Privacy Policy

EFFECTIVE DATE; July 15, 2026

Lotus Detailing ("Lotus Detailing," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.lotusdetailing.com, request a quote, schedule an appointment, or otherwise interact with our website or services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

When you contact us, request a quote, or book a service, we may collect:

Name
Email address
Phone number
Service address
Vehicle information (year, make, model)
Appointment details
Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on our website
Referring websites
General geographic location

This information helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide requested detailing services
Respond to inquiries
Process payments (when applicable)
Send appointment confirmations and reminders
Improve our website and services
Analyze website traffic and marketing performance
Send promotional emails or text messages (only if you opt in)
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Measure website performance
Analyze visitor behavior
Support advertising and remarketing campaigns

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

Website hosting providers
Online booking platforms
Payment processors
Email marketing providers
Google Analytics
Google Ads
Meta (Facebook and Instagram) advertising services

These providers may collect information necessary to perform services on our behalf but are not permitted to use your information for unrelated purposes.

SMS Communications

If you provide your phone number, you may receive appointment confirmations, reminders, service updates, or promotional messages if you have opted in.

You may opt out of marketing text messages at any time by replying STOP. Standard message and data rates may apply.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information.

We may share your information only:

With service providers assisting our business operations
When required by law
To protect our legal rights
In connection with a business transfer, merger, or acquisition

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information about how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting to this page. We encourage you to review this policy regularly.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Lotus Detailing
Website: https://lotusdetailing.com
Email: info@lotusdetailing.com
Phone: (407) 848-7194